Terms of Website Use (These Terms)

Last updated on 19 July 2024

This agreement (the “Agreement”) together with the documents referred to in it sets forth the terms and conditions by which London S&C Cleaning Services LTD (“we,” “us,” “London S&C Cleaning Services LTD”) offers you to use:

• Our Websites: https://www.247londonservices.co.uk/, whether as a guest or a registered user and regardless of how you access them.

Please read these terms of use carefully before you start using the site as they create a binding agreement between you and us and govern our relationship while you use our websites and apps. By using our site, you indicate that you have read, understood, considered, and accepted these terms of use, and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Our Websites are operated by London S&C Cleaning Services LTD. We are registered in England and Wales under company number 14039887 and have our registered office at 191-A Mayes Lane, EN5 2DY, Barnet, London, United Kingdom.

1. Accessing Our Site

1.1. Access to our site is permitted on a temporary basis only, and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.

1.2. From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.

1.3. If you choose, or you are provided with, a user identification code, password, or any other piece of information as part of our security procedures, you must treat such information as confidential and not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time if, in our absolute discretion, you have failed to comply with any of these terms of use.

1.4. You are responsible for making all arrangements necessary to access our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms and comply with them.

2. Creating an Account and Using Our Websites, Apps, and Account Systems

2.1. Only people who are 18 years old or older may create and use an account with London S&C Cleaning Services LTD.

2.2. You agree to provide accurate and complete information, including your name, address, date of birth, email address, and any payment information (e.g., credit/debit card or bank account details). This information will be used in accordance with our Privacy Policy.

2.3. You agree not to share your account or login credentials with anyone. You shall not sell, transfer, or allow any other person to access your account. You are responsible for maintaining the confidentiality of your account and login credentials.

2.4. You must notify us immediately if you become aware of any breach of security, including the loss, theft, or unauthorized access or disclosure of your account credentials.

2.5. You may terminate or suspend your account at any time by contacting us at legal@247londonservices.co.uk.

2.6. We may terminate or suspend your account at our sole discretion if:

2.6.1. You violate these terms;

2.6.2. We cease offering services in your area; or

2.6.3. Terminating your account is in the best interests of London S&C Cleaning Services LTD, our service providers, or third parties.

2.7. If your account is terminated, you will no longer have access to it, including not limited to any data, content, or services associated with the account. We will not be liable for any losses resulting from account termination.

2.8. By creating and using an account, you acknowledge and accept the risk that your account may be terminated or suspended if you fail to comply with these terms.

3. Transactions Concluded Through Our Site and Our Liability to You

3.1. Our role is as an introductory agent for providers of cleaning, maintenance, removals, and other services. We take your booking enquiry, allocate it to an available service provider (the “Provider”), and send you a confirmation email.

3.2. A contract is formed between you and the Provider when you accept the terms outlined in the email.

3.3. The responsibility for delivering services rests solely with the Provider.

3.4. Although your contract is with the Provider, London S&C Cleaning Services LTD will remain your main point of contact and may process non-cash payments on behalf of the Provider.

3.5. We are not responsible for the quality or outcome of services provided by the Provider and accept no liability in this regard.

3.6. If you experience problems with a Provider, please contact us at legal@247londonservices.co.uk or call us at 020 3888 2338.

4. Intellectual Property Rights

4.1. All intellectual property on our site belongs to London S&C Cleaning Services LTD or its licensors.

4.2. You are granted a limited, non-exclusive, non-transferable, revocable license to use our website for personal, non-commercial purposes.

4.3. You must not copy, modify, distribute, or create derivative works from any content on our site without prior written consent.

5. Limitation of Liability

5.1. We provide our website and services on an “as is” basis without warranties of any kind.

5.2. Our liability is limited to the fullest extent permitted by law.

6. Governing Law and Jurisdiction

6.1. These terms shall be governed by and construed in accordance with the laws of England and Wales.

6.2. Any disputes shall be subject to the non-exclusive jurisdiction of the English courts.

7. Alternative Dispute Resolution

7.1. We agree to attempt informal negotiations for 30 days before initiating any formal legal proceedings.

7.2. Notify us of any disputes by contacting legal@247londonservices.co.uk.

8. Variations

8.1. We may revise these terms at any time by amending this page. You are expected to check this page periodically for updates.

9. Indemnity

You agree to indemnify London S&C Cleaning Services LTD and its affiliates against all claims, damages, or losses arising from your use of our website or breach of these terms.

10. Uploading Material to Our Site

10.1. Whenever you make use of a feature that allows you to upload material to our site, or to make contact with other users of our site, you must comply with the content standards set out in these terms. You warrant that any such contribution does comply with those standards.

10.2. Any material you upload to our site will be considered non-confidential and non-proprietary. We have the right to use, copy, distribute, and disclose to third parties any such material for any purpose.

10.3. You are solely responsible for the accuracy and content of any materials you submit, post, or upload.

11. Viruses, Hacking, and Other Offenses

11.1. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful.

11.2. You must not attempt to gain unauthorized access to our site, the server on which our site is stored, or any server, computer, or database connected to our site.

11.3. We will report any such breach to the relevant authorities, and your right to use our site will cease immediately in the event of a breach.

12. Linking to Our Site and Removal of Links

12.1. You may link to our website provided you do so in a way that is fair, legal, and does not damage our reputation or take advantage of it.

12.2. We reserve the right to withdraw linking permission without notice.

13. Links from Our Site

13.1. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.

13.2. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

14. Limitation of Liability

14.1. Under no circumstances shall we or our affiliates be liable for any indirect, incidental, special, consequential, or punitive damages.

14.2. We shall not be liable for any losses, including but not limited to loss of income, business, profits, data, or goodwill arising out of your use of our site or services.

15. Information About You and Your Visits to Our Site

15.1. We process information about you in accordance with our Privacy Policy. By using our site, you consent to such processing and warrant that all data provided by you is accurate.

16. Changes to the Website

16.1. We update our site regularly and may change the content at any time. If necessary, we may suspend access to the site or close it indefinitely.

17. Copyright Infringement Notification

17.1. If you believe that material on our site infringes your copyright, please contact us at legal@247londonservices.co.uk.

18. Termination of Agreement

18.1. This agreement will remain in effect as long as you continue to access our site or use our services.

18.2. We may terminate this agreement or suspend your access at any time, with or without cause, without prior notice.

19. Waiver

19.1. Any failure by us to enforce a provision of these terms does not constitute a waiver of such provision.

20. Assignment

20.1. You may not assign or transfer your rights or obligations under these terms without prior written consent from us.

21. Severability

21.1. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

22. Entire Agreement

22.1. These terms constitute the entire agreement between you and London S&C Cleaning Services LTD regarding your use of our website.

23. Force Majeure

23.1. We will not be held responsible for any failure to perform our obligations due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, or government actions.

24. Survivability

24.1. Clauses relating to limitation of liability, intellectual property, and indemnity will survive termination of this agreement.

25. Governing Law and Jurisdiction

25.1. These terms shall be governed by and construed in accordance with the laws of England and Wales.

25.2. Any disputes shall be resolved exclusively in the courts of England and Wales.

26. Your Concerns

26.1. If you have any concerns about material on our site, please contact us at:

Email: legal@247londonservices.co.uk

Phone: 020 3888 2338